PRIVACY POLICY

Owner and Data Controller
Synaxan Sp. z o.o.
1 I. Mościckiego Street
24-110 Puławy, Poland
State: Lubelskie
NIP: PL5272805476

KRS: 0000674357, 

REGON: 367092740

Owner Contact Email: hello@axomebeauty.com

 

 

At www.axomebeauty.com, we value and protect the privacy of our customers. Below is a brief overview of key aspects of our privacy policy:

  • When you create a user account, place an order, submit a complaint, withdraw from a contract, or simply contact us, you share your personal data with us. We ensure your data remains confidential, secure, and never shared with third parties without your explicit consent.
  • We entrust data processing only to verified, trustworthy entities specializing in handling personal data.
  • We use Google Analytics to collect information about page visits, such as subpages visited, time spent on the site, and transitions between pages, using cookies provided by Google LLC.
  • To target advertisements, we use marketing tools like Facebook Pixel, which involves the use of cookies by Meta Platforms, Inc. You can control whether these tools are used through cookie settings.
  • Our own cookies are essential for the proper functioning and security of the website.

For more details, please continue reading below.

 


Personal Data

The administrator of personal data is:

Aleksandra Tul-Gupta

Synaxan Sp. z o.o.
1 I. Mościckiego Street, 24-110 Puławy, Poland
State: Lubelskie
Email: hello@axomebeauty.com
KRS: 0000674357, REGON: 367092740, NIP: PL5272805476

 

Purposes, Legal Bases, and Retention Periods

We process personal data for various purposes. Each purpose, its legal basis, and the retention period are outlined below:

  1. User Account Management

    • Purpose: To create and maintain user accounts.
    • Legal Basis: Performance of a contract (store regulations).
    • Retention Period: Data is retained as long as the account is active. Once deleted, data related to submitted orders remains for legal and accounting purposes.
  2. Order Fulfillment

    • Purpose: To process orders, issue invoices, and maintain records for legal and statistical purposes.
    • Legal Basis: Performance of a contract and compliance with legal obligations.
    • Retention Period: Data is kept until the expiration of statutory limitation periods and archived for 5 years as required by tax regulations.
  3. Complaints and Contract Withdrawal

    • Purpose: To manage complaints and withdrawal requests.
    • Legal Basis: Performance of legal obligations.
    • Retention Period: Data is retained until claims under the contract expire and may be archived for statistical purposes.
  4. Communication

    • Purpose: To respond to inquiries sent via email or contact forms.
    • Legal Basis: Legitimate interest (archiving correspondence).
    • Retention Period: Correspondence may be archived for internal purposes.

Customer Rights Under GDPR (RODO)

As per GDPR, you have the following rights:

  1. Access to your data.
  2. Rectification of inaccurate data.
  3. Deletion of your data.
  4. Restriction of data processing.
  5. Objection to data processing.
  6. Data portability.
  7. Filing a complaint with the supervisory authority.
  8. Withdrawal of consent (where applicable).

To exercise your rights or for inquiries, contact us at hello@axomebeauty.com.

 


Data Security

We implement robust measures to ensure the confidentiality and security of your personal data. Entities handling your data are required to comply with all applicable security regulations.


Cookies and Tracking Technologies

  1. Types of Cookies

    • Domain Cookies: Ensure proper website operation (e.g., orders, basket, and account functionalities).
    • Third-Party Cookies: Used for analytics (Google Analytics) and marketing (Facebook Pixel).
  2. Cookie Consent
    By continuing to browse our website or clicking “I Accept,” you agree to the use of cookies. You can manage cookies via your browser settings, though disabling them may affect website functionality.


Server Logs

When using our website, server logs automatically collect technical data such as your IP address, browser type, and operating system. These logs are used solely for site administration and are not linked to individual users.


For any questions or concerns about your privacy, contact us at:
hello@axomebeauty.com

SCIENTIFICALLY BACKED,
DERMATOLOGICALLY TRUSTED.

At AXOME, we combine the power of scientific research with dermatologist approval to bring you skincare solutions you can trust. Each product is meticulously crafted with advanced technologies and rigorously tested by skincare experts to ensure safety, efficacy, and visible results. Experience the confidence that comes with using skincare backed by science and trusted by dermatologists.

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